earn ph Privacy Policy

earn ph is committed to protecting the privacy of all registered Players and site visitors. This Privacy Policy is intended to be transparent, specific, and compliant with applicable data protection requirements in the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We encourage you to read this document in full.

1. Who We Are

earn ph operates the online gaming and sports betting platform at earnph.bio. We are the data controller responsible for your personal information collected through our platform. For all data-related inquiries, you may contact us using the details in Section 14 of this Policy.

2. Data We Collect

When you register for and use an earn ph account, we collect the following categories of personal information:

2.1 Identity Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Government-issued identification number (when required for verification)
• Selfie or photograph (when required for identity verification purposes)

2.2 Contact Data

• Philippine mobile number (used as your earn ph login identifier and for OTP authentication)
• Email address (where provided)
• Province or city of residence (e.g., Manila, Cebu, Davao, Quezon City, Makati)

2.3 Financial Data

• GCash account number or PayMaya account number linked to your earn ph account
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where used for deposits or withdrawals
• Transaction records: deposit amounts, withdrawal amounts, timestamps, and payment method used

2.4 Gaming Activity Data

• Game history: titles played, bet amounts, outcomes, session durations
• Sports bet history: events wagered on, stake amounts, odds, results
• Bonus and promotion usage records
• Responsible gaming tool settings (deposit limits, self-exclusion status)

2.5 Technical Data

• IP address and geolocation data at the time of login and gameplay
• Device type, operating system, and browser version
• Mobile network carrier (Globe, Smart, DITO, etc.) where applicable
• Session logs, access timestamps, and platform interaction data

3. How We Collect Data

earn ph collects personal data through the following means:

• Direct registration: Information you provide when creating your earn ph account, including your mobile number, date of birth, and password.
• Identity verification: Documents or images you submit when earn ph requests KYC (Know Your Customer) verification, typically before processing your first withdrawal or when required under anti-money laundering protocols.
• Platform use: Data generated automatically through your use of earn ph games, betting features, and account settings.
• Payment processors: Transaction confirmation data shared with earn ph by GCash, PayMaya, BPI, BDO, Metrobank, and other payment providers when you make a deposit or withdrawal.
• Cookies and tracking technologies: Data collected through cookies and similar tools as described in Section 7.

4. How We Use Your Data

earn ph uses your personal information for the following purposes:

• Account management: To create and maintain your earn ph account, verify your identity and age (21+ requirement), and authenticate your earn ph login.
• Service delivery: To enable deposits, withdrawals, game access, sports betting, and all other earn ph platform features.
• Legal compliance: To comply with anti-money laundering (AML) obligations, responsible gaming requirements, age verification mandates, and other applicable Philippine laws and PAGCOR regulatory expectations.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorised account access, multi-accounting, and other prohibited conduct as defined in the earn ph Terms & Conditions.
• Responsible gaming: To monitor gaming patterns and apply protective interventions where necessary (e.g., notifications to Players showing signs of problem gambling behaviour) and to administer self-exclusion requests.
• Customer support: To respond to your inquiries, resolve disputes, and process complaints submitted through earn ph's 24/7 support channels.
• Communications: To send you transactional notifications (deposit confirmations, withdrawal updates, OTP codes) and, where you have opted in, promotional offers relevant to earn ph games and services.
• Platform improvement: To analyse aggregate usage data and improve earn ph's games, interface, and overall service quality for Filipino players.

5. Legal Basis for Processing

earn ph processes your personal data on the following legal bases under the Data Privacy Act of 2012 and general data protection principles:

• Contract performance: Processing necessary to fulfil our obligations under the earn ph Terms & Conditions (account operations, payments, game services).
• Legal obligation: Processing required to comply with Philippine law, including anti-money laundering, age verification, and PAGCOR-aligned responsible gaming requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring where our interests do not override your fundamental rights.
• Consent: Processing for optional marketing communications, where you have expressly opted in. You may withdraw this consent at any time through your earn ph account settings.

6. Data Sharing & Disclosure

earn ph does not sell your personal data to third parties. We may share your information in the following limited circumstances:

• Payment providers: GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, InstaPay, and PESONet — solely to process your deposits and withdrawals.
• Game providers: JILI, Pragmatic Play, PG Soft, Evolution Gaming, and other licensed studios — limited technical data required to authenticate your session and enable gameplay.
• Identity verification services: Third-party KYC providers where identity verification is required, subject to strict data sharing agreements.
• Regulatory and law enforcement authorities: Where required by applicable Philippine law, court order, PAGCOR direction, or other binding legal obligation. earn ph will disclose the minimum information necessary to comply.
• Service providers: Trusted third-party vendors who provide technical infrastructure, hosting, customer support tools, and analytics to earn ph, all under binding data processing agreements that prohibit independent use of your data.

All third parties with whom earn ph shares data are required to handle it securely and in accordance with applicable data protection law.

7. Cookies & Tracking

earn ph uses cookies and similar tracking technologies to operate and improve the platform. Categories of cookies we use include:

• Essential cookies: Required for earn ph login sessions, account authentication, and core platform functionality. These cannot be disabled without preventing basic platform use.
• Performance cookies: Collect anonymised data about how Players navigate earn ph — pages visited, game categories accessed, session duration. Used to identify performance issues and improve user experience.
• Preference cookies: Remember your earn ph settings such as language preference, display settings, and responsible gaming limit configurations.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to play games or manage your earn ph account.

8. Data Retention

earn ph retains your personal data for as long as your account remains active and for a period thereafter as required by law and legitimate business purposes:

• Active accounts: All account data is retained for the duration of your earn ph account's active status.
• Closed accounts: Financial transaction records and identity verification records are retained for a minimum of 5 years following account closure, in compliance with Philippine anti-money laundering record-keeping requirements.
• Self-excluded accounts: Self-exclusion records are retained indefinitely to prevent re-registration attempts during the exclusion period.
• Marketing data: Retained only until you withdraw consent, after which it will be deleted or anonymised within 30 days.

Data that is no longer required for any legitimate purpose is securely deleted or anonymised.

9. Data Security

earn ph implements industry-standard technical and organisational security measures to protect your personal data, including:

• TLS/SSL encryption for all data transmitted between your device and earnph.bio
• Encryption at rest for sensitive data including passwords (hashed using bcrypt or equivalent), financial records, and identity documents
• Role-based access controls limiting earn ph staff access to personal data on a need-to-know basis
• OTP-based two-factor authentication for earn ph account login
• Regular security assessments and penetration testing of the earn ph platform
• Incident response procedures for prompt notification and remediation in the event of a data breach

Notwithstanding these measures, no online platform can guarantee absolute security. We encourage you to protect your earn ph account by using a strong, unique password and enabling two-factor authentication.

10. Your Rights

Under the Data Privacy Act of 2012 and applicable data protection law, you have the following rights in relation to your personal data held by earn ph:

• Right to be informed: To know what personal data earn ph holds about you and how it is used — as described in this Privacy Policy.
• Right of access: To request a copy of the personal data earn ph holds about you.
• Right to rectification: To request correction of inaccurate or incomplete personal data in your earn ph account.
• Right to erasure: To request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to earn ph's legal retention obligations.
• Right to data portability: To request a structured, machine-readable copy of personal data you have provided to earn ph.
• Right to object: To object to processing based on legitimate interests, including direct marketing communications.
• Right to withdraw consent: To withdraw any consent you have given for optional processing (e.g., marketing emails) at any time through your earn ph account settings.

To exercise any of these rights, contact earn ph support using the details in Section 14. We will respond to requests within 15 business days.

11. Children & Minors

earn ph strictly prohibits access by persons under the age of 21 years, consistent with the minimum legal gambling age in the Philippines under PAGCOR regulations. We do not knowingly collect personal data from anyone under 21. If we become aware that personal data has been collected from a person under this age threshold, we will immediately close the account and delete the associated data. If you believe a minor has registered an earn ph account, please contact us immediately at the details in Section 14.

12. Third-Party Services

The earn ph platform integrates third-party services including game studios, payment processors, and technical infrastructure providers. These third parties operate under their own privacy policies. While earn ph selects service providers with appropriate data protection standards and enters into data processing agreements with them, we are not responsible for the privacy practices of third-party services accessed independently outside the earn ph platform. This Privacy Policy applies solely to data processed by earn ph through earnph.bio.

13. Changes to This Policy

earn ph may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform functionality. Material changes will be communicated to registered Players via in-app notification or email at least 7 days before they take effect. The "Last updated" date at the top of this page will reflect the most recent revision. Your continued use of earn ph after the effective date of any change constitutes acceptance of the revised Privacy Policy.

14. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or your personal data held by earn ph, please contact our data protection team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week within the earn ph platform
• Languages: English and Filipino

This Privacy Policy is incorporated into and forms part of the earn ph Terms & Conditions. By using the earn ph platform, you confirm you have read and understood this policy.